01 | General Consultation

Before training can be customized for your dealership, a complete analysis must be done. This will tell us the following in each category:

Dealership Structure
• Market Perception
• Your Personnels Perception of Your Dealership
• Departmental Harmony
• Your Customers Perception of Your Dealership
• A Comparison of Your Dealership to Other Dealerships in Your Market Area
• Inventory Marketability
• Level of Commitment of Your Staff
• Degree of Motivation
• Level of Expertise of Your Staff
• Your Growth Potential
• Action Plans to Increase Gross by Department
• Action Plans to increase Volume by Department

Each area is broken down into smaller parts so our observations may be more specific.

The analysis is done in the following form so you not only understand what situations were observed, but also what your goals should be in that area and our recommendation for how we intend to achieve these goals:

Consultants Observations
• Goal expected to achieve
• Recommended action plans to achieve that goal

Sales Management Training
Our sales management training includes:

• In-house training
• Reports
• Follow-up

Here is a sample of the areas that are analyzed
• Volume and Gross Profit
• Current Level
• Short and Long Term Goals
• Monitoring Measures
• Salespeople and Sales Managers Perception
• Present Means for Improvement
• Awareness of All Current Means for Improvement
• Policies and Procedures
• Existing Policies and Procedures
• Effectiveness
• Enforcement
• Salespeople and Sales Managers Perception
• Prospecting
• Current Methods
• Effectiveness
• Monitoring Measures
• Management Participation
• Level of Accountability
• General Manager / General Sales Manager
• Management Skills
• Ability to Delegate
• Commitment to Improvement
• Involvement with Team
• Long and Short Term Business Plans
• Support Provided Management
• Dealer
• Management Empowerment
• Level of Involvement
• Policies and Procedures
• Goals
• Expectations
• Accountability of Management
• Pay Plans
• Salespeople and Management
• Focus
• Level of Motivation
• Comparison to Market
• Bonus Programs
• Inventory
• Management System
• Age
• Suited for Current Market
• Personnel Development
• Short and Long Term Goals
• Dollar Investment
• In-House and Outside Training
• Salespeople and Managements Perception
• On-Going Follow-Up & Reinforcement of Concepts Trained

Progressive Dynamics services Automobile Dealerships and State Associations throughout the Continental United States. We specialize in customized training and consulting programs and processes for all departments and staff members. Our clients include domestic, foreign, and single point dealerships, as well as large dealer groups.